Bovada casino review (94 out of 100)

Testimonials

If all companies operated like Bovada, the world would be a much more pleasant place indeed!

I successfully made a deposit and received my bonus without jumping through hoops!

You provide so much information to help me win

My money was safe and easily accessible

I just started using you guys a few weeks ago and you've got me for life

I have been made to feel that you care that I use your site

Deposit and withdrawal options

ALthough the banking options at Bovada are limited when compared to some of our other casinos, they are again leading the way by being one of the first online casinos to allow deposits and withdrawals in Bitcoin. Those familiar with Bitcoin will need no explanation, but it's a distributed peer-to-peer digital currency that is stored in a 'wallet' (like a digital bank). Like Neteller, Paypal or Skrill, it's electronic cash that you can use to send money to friends or merchants. It’s safe, reliable, fast and ideal for use at Bovada.

Other options include Visa and Mastercard credit cards and Visa Gift cards. Minimum deposits are very low (just $20) and you can deposit up to $1,000 via credit card and $5,000 with bitcoin.

Although your first deposit is free of charge, a major negative at Bovada is that subsequent deposits will be subject to a fee - 4.9% for Visa and 6.9% for MasterCard. Similarly, you can make one free withdrawal per calendar month, but subsequent withdrawals in the same month will incur a $50 processing fee. This isn't great, and may be designed to encourage you to use Bitcoin instead - where banking is free of charge.

Due to anti-money laundering regulations, Bovada implements strict procedures for withdrawals to prevent fraudulent activity - before making a first withdrawal, players need to complete a Credit Card Verification form, a copy of which you can see here:

Reputation and Trust

Bovada is iTech Labs certified, and they are accredited by the ICRA (Internet Content Rating Association). The casino is audited monthly, and the Random Number Generator is certified to produce fair gaming for players.

Bovada have invested in the latest technologies and implemented the strictest and rigorous procedures to ensure that your sensitive information is safe during online transactions. All confidential information is safeguarded by Secure Socket Layer (SSL), as represented by the padlock visible on your browser’s address tab. Each SSL Certificate is a unique credential, identifying the certificate owner.

This ensures the security of any and all private information provided by the website. Bovada encrypt all private player information which is only accessible to relevant staff members on a need-to-know basis.

Responsibility is a strong part of Bovada's culture. Most casinos provide links to organisations such as GamCare and Gamblers Anonymous, but Bovada take this part of their role very seriously, and have a separate section dedicated to responsible gambling - not just problem gambling, but prevention of underage gambling, too. You'll find great advice on how to set Self-exclusion periods if you feel you're getting in too deep. It's all aimed to help you see gambling as a form of entertainment that shouldn't negatively impact on your life.

Customer Support

Telephone (Toll free)

1-888-263-0000 ( )

Email

Website form

Social

@bovadalv

bovadalv

Bovada's telephone support is very good - phones are manned 24/7 by English-speaking, knowledgable, efficient and friendly staff, operators are encouraged to answer on the ring, and most problems solved quickly.

But it has to be said that telephone support is pretty well the bare minimum expected from Customer Support by the modern player.

No Live Chat option is a major negative and we'd hope to see Bovada improve in this area in order to improve its overall rating.

Bovada Casino - summary

Bovada took over the mantle of Bodog casino, which for many years was far and away the best casino for US players.

Bovada has made a big effort in updating Bodog's offering, to bring it in line with what modern players expect. In that respect, they've done an excellent job - the games are a good mix of old and new and the interface works really well, regardless of which device you choose to play on. Using multiple software suppliers means an excellent range of modern Slots and a decent selection of easy-to-play Table Games.

There's an excellent sign-up bonus package, and a good range of weekly bonuses, plus an excellent rewards scheme for long-term loyal players.

Things have changed a lot since Bodog's heyday, of course, especially in terms of the legal status of gambling in the US, and Bovada deserve a lot of credit for staying in the game and allowing US players to get online. The Bitcoin option is very welcome, and maybe Bovada realised that they had to move in that direction in order to continue to allow US players access.

But we can't help feeling that the customer support offering is lacking, and charging for depositing is a bit of a low blow.

All in all, Bovada remains a great choice for US players, and if you're happy to use Bitcoin and don't need to be guided through the playing process via Customer Support, it may well suit you perfectly!