Guts casino review (88 out of 100)

Live Dealer games

Guts offers a good range of Live Dealer games, powered by Evolution Gaming - our #1 choice for Live casino games. Evolution sends its live stream from their studio in Riga, Latvia. They've invested well in the technology, ensuring the feed is fast and clear with no lagging. Guts include Evolution's Live Baccarat, Roulette and Blackjack.

The Baccarat has table limits of between C$1 and C$1,000 and is available 24/7 with unlimited seats. Each game takes 49 seconds on average, giving an excellent 73 games per hour.

Guts offer Evolution's standard Roulette games, but to give players something a little different, they also include Immersive Roulette. This is very similar to the late night Roulette you see on TV, where the dealers are slightly more laid-back and interactive with the players. It's entertaining, but if you want a more sophisticated Live Roulette game, you have plenty of choice from the other seven Live Roulette games.

Similarly with Blackjack, where Guts offer the exclusive Platinum VIP game, which is excellent, but not available 24/7.

In addition to the games mentioned above, Guts also offer Live versions of Three Card Poker and Casino Hold Em, again proving that their aim is to offer a selection over and above what's available elsewhere.

To read more about Live Dealer games at Guts casino, click here.

Deposit and withdrawal options

Banking is another area where Guts have put in extra effort in order to provide players with the best possible service. Understanding that players in different countries face different challenges, Guts have specifically identified easy deposit methods for each currency (EUR, GBP, NOK, SEK, USD).

There are 10 deposit methods available, including Visa and Mastercard credit cards, ewallets like Neteller, Skrill and Ukash, and Bank Transfer. To make things easy, you can see which options are available to you when you log in to your account and click on 'Deposit'.

Most deposit options are free and instant and allow deposits from €10 up to a maximum of €5,000. Credit cards incur a 2.5% fee, and Bank Transfer can take a few days to process.

But it's when it come to payouts that Guts excel. Too many online casinos place unnecessary and frustrating delays on withdrawals, insisting on random 'security checks' or id verification.

Guts tagline is 'Why wait?' and this is perfectly demonstrated here. When you request a payout, Guts aim to process it within two hours or less. Not satisfied with that, Guts are currently looking at ways to reduce withdrawal times even further!

The only downside is that they charge a fee of €2.50 on each withdrawal method. We'd prefer it if they had at least one free withdrawal method for every currency.

The time and effort Guts have put - and continue to put - into this essential area of their business means they earn a 4/5 rating for Banking.

Reputation and Trust

Trust is non-negotiable when playing at an online casino, and Guts have that principle at their core.

Many online casinos have vague references of being 'licensed by the xyz' Gaming authority, or being operated by 'ABC ltd', but Guts leave you in no doubt as to their trustworthiness by showing the exact licence numbers of themselves and their operating companies, and providing physical addresses - should you want to visit!

Guts has a Class 1 licence numbered LGA/CL1/497/2010 from the Maltese Lotteries and Gaming Authority and the Casino Services is provided by EveryMatrix N.V., a limited liability company incorporated under the laws of Curacao, bearing company registration number 108354 and license number No.1668/JAZ granted by the Government of Curacao. The website is owned by Guts Gaming Limited, a company bearing registration number C56545.

Guts uses the latest in industry approved Secure Sockets Layer (SSL) encryption technology (used by a large number of banking corporations) to ensure your information is kept safe, secure and fully encrypted. All player funds deposited are ring-fenced in a separate Bank of Valletta account which is isolated from other company accounts.

Once again, Guts demonstrate that they know exactly what players want - and give it to them.

Customer Support

Telephone (Toll free)

0800 032 1133 ( )

Telephone

+350 200 43003 (International)

Email

access from website

Twitter

@GutsCare

Post

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Live Chat

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Guts Casino - summary

Guts was launched in 2013 by a group of experienced iGaming professionals, with a clear aim of making a difference to the online gaming industry. In many areas, they've done exactly that.

From a playing point of view, Guts is an excellent, modern-looking casino, designed for a new generation of players who want to choose how and when they play. The site is extremely user-friendly and designed to remove all unnecessary hassles. The selection of games is vast, and using multiple software providers means Guts can - and will - always offer the best choice available.

But it's in the other, less glamorous, areas where Guts really stands out. Banking designed to address players' concerns over limited deposit options and ridiculously slow payouts; Genuine 24/7 support with live, knowledgeable and courteous staff; Transparent company and licensing details, so players know they're spending their time and money with a reputable outfit. In each of those areas, Guts scores highly.

It's only in the bonus selection where Guts falls short, offering a decent set of bonuses to Slots players, but nothing to Table Games players. It isn't a huge issue (after all, we don't recommend playing with bonuses in most cases!) but certainly something that Guts could look at.

In summary, Guts is everything a 21st century online casino should be. It's come on to the scene and changed it forever. Other casinos should sit up and take notice - Guts has gone straight to the top of the tree!