In Chinese numerology, the number 138 represents 'prosperity in your lifetime' and this is the entire aim of 138 casino - to give you the best chance of winning!
An Asian theme is consistent throughout 138 casino, from the Chinese characters that form part of the logo to the fact that you can choose to set the casino up in multiple Asian languages - Chinese, Vietnamese, Thai and Indonesian - in addition to English.
An established Sportsbook and Casino in Asia, 138 is becoming more and more familiar in the UK as they have been official club sponsor of Watford FC since 2013.
Although they may be more familiar as a Sports betting site due to extensive advertising at live sports, 138 has invested heavily into a UK-facing casino product, evidenced by the fact that are licenced in the Isle of Man, one of the most highly regarded gaming jurisdictions in the world.Play now at 138
One thing that sets 138 apart is its choice of game suppliers. Many of our casinos use Playtech software which is tried and tested, but can get a little familiar. It's great, then, that 138 has looked further afield and chosen its games from Quickfire and MultiSLOT - two of the cutting edge, mobile-friendly software suppliers out there.
Selecting games is easy - 138 lays out its games in a grid format, which you can organize and select by clicking on the relevant tabs (eg Top games, Slots, Table, Slots etc). It's designed with a modern multi-device audience in mind, and it works equally well on all devices.
We're big fans of free play games (the 'try before you buy' principle) and it's great that 138 allow you to play ALL their games in Demo mode, so you can play without having to make a deposit!
Slots players are well served at 138 with a great selection of games - over 120 in total, including most of the excellent MultiSLOT games.
The games interface is searchable, but there's no classification of the games - so you can't see just the 3 reel or 5 reel slots, or get a list of Progressives.
This is more of a usability issue, which shouldn't detract from the fact that the actual games themselves are excellent. 138 are constantly adding new games to the Slots category, ensuring they stay up-to-date with the latest releases from their suppliers.
138 offers a decent, if limited, selection of Table games. You can find all the major games (Baccarat, Blackjack, Roulette etc) but you won't have the extensive varieties that you would find at some of the Microgaming casinos, for example.
But if your preference is to play simple a simple, straightforward game of Blackjack or Baccarat, the games are more than adequate, with simple, easy-to-use controls and excellent graphics. The Quickfire software is quick, clean and has been proven to be reliable and trustworthy over many years.Play these games at 138
You won't find an extensive range of sign-up offers at 138, but they still understand the importance of welcoming new players to the casino and do this via a 100% matching bonus on your first deposit - up to a maximum of £100.
138 also encourage players to try out their other products, by offering special free bets and promotions on their excellent Sportsbook and Financials sites.
For full details of this bonus offer, read here.Claim this bonus
The banking options at 138 are limited when compared to some of our other casinos, but the options include major credit cards, and the webwallets Neteller and Skrill. Minimum deposits are very low (just £10) and you can deposit up to £10,000 (£3,000 via credit cards). Another plus point is that deposits are both free of charge and instant.
Due to anti-money laundering regulations, 138 implements strict procedures for withdrawals to prevent fraudulent activity - before making a first withdrawal, players need to produce government ID, which matches both the player's account details and the details on the bank card.
NB you only need to send your ID once. When your documents are received and successfully verified by the relevant department (up to 72 hours), your account will be updated and you may then request a withdrawal.
138 only allow the use of one Payment Method on your account with a billing address that matches that of your Debit or Credit card statement, and withdrawals can only be made to the original deposit method.
Trust is non-negotiable when playing at an online casino, and 138 have that principle at their core.
Many online casinos have vague references of being 'licensed by the xyz' Gaming authority, or being operated by 'ABC ltd', but 138 leave you in no doubt as to their trustworthiness by showing the exact licence numbers of themselves and their operating companies, and providing a physical address - should you want to visit!
All the services and games of 138.com are provided by and licensed for use by Fesuge Limited of Clinch's House, Lord Street, Douglas, Isle of Man IM99 1RZ which is regulated by the Isle of Man Gambling Supervision Commission under the Online Gambling Regulation Act 2001. To see the latest certificate, follow this link: Gambling Commission Licence.
138.com have developed and invested in the latest technologies and implemented the strictest and rigorous procedures to ensure that your sensitive information is safe during online transactions.
Secure Sockets Layer technology protects your online transactions and helps increase trust. An SSL Certificate enables encryption of sensitive information. Each SSL Certificate is a unique credential identifying the certificate owner. A Certificate Authority authenticates the identity of the certificate owner before it is issued.
Another area where 138 scores very highly is Responsibility. Most casinos provide links to organisations such as GamCare and Gamblers Anonymous, but 138 take this part of their role very seriously, and have a separate section dedicated to responsible gambling, where they outline their approach. You'll find great advice on how to set Time Outs, Account Limits and Self-exclusion periods. It's all aimed to help you keep gambling as an exciting, sociable and memorable way to spend time.
138 offers Customer Support via a number of methods - live chat, phone, email amd on social media via Twitter, Facebook and even Pinterest!
But for most players, support means live chat, so we put 138 through its paces.The initial response was slow and seemed a little automated, but the follow-up operator was clearly human and was polite and helpful.
We asked a list of specific questions about games and deposits ('if I deposit with my Mastercard, can I withdraw to a different method?') and the chat took just over one hour to complete. Though responses were fairly slow this did not reflect on the overall service given.
While on live chat, we enquired about a problem we'd had with our deposit method. During this conversation the finance department called us on a landline to discuss the issue further, and resolved the matter immediately.
Overall, we were impressed with the efficiency and quality of the support at 138.
138 is a solid, if unspectacular casino, that doesn't quite deliver on its stated aim of 'prosperity in your lifetime'.
There's a decent sign-up bonus, safe, secure, easy banking, thorough Customer Support, and the choice of multiple software suppliers means an excellent range of modern Slots and a decent selection of easy-to-play Table Games.
But there's just something missing.
When it first launched, it had a class-leading Live Dealer section which offered an excellent Asian casino experience with games like Sic Bo and Dragon/Tiger. The Hogaming games were fast, vibrant and exciting and equal to any offered online. Two separate feeds with a range of staking options encouraged gambling from all quarters.
Sadly, 138 temporarily stopped offering the Live Casino, which effectively brought it back into the middle tier of online casinos, with nothing outstanding to differentiate it from the crowd.
Once the Live Dealer casino is restored, we'd have no hesitation in once again pushing 138 as one of the best all-round online gambling experiences you can have.
We'll keep you updated on that, so watch this space!Play now at 138