Mandarin Palace Casino

Mandarin Palace Casino screenshot
Bonus offers
% match bonus on first four deposits, up to $2,250
  • DKK
  • NOK
  • SEK
Accepts players from
Banking options
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Why play at Mandarin Palace?

Mandarin Palace Casino is a site which offers you a broad selection of games, and aims at offering you a different gaming experience than one you may perhaps have had in the past with other casinos.

They do this by offering a library of Saucify software games and present them via their instant play, downloadable and mobile casino domains. Few other casinos offer games from this provider, and only a handful offer you this wide a selection.


Mandarin Palace accepts players from the USA, but also from all around the world. To back up this universal nature, it offers four different language options and allows players to play with six different currency options.

The casino has used its name to generate an appropriate theme – namely Chinese. The casino doesn’t really utilise that theme, though, and aside from the logo (and the inventive Bonus Codes!), it's barely noticeable. This is a pity as we would hope that a casino with such an obviously Asian theme would offer our speciality games like Sic Bo and Pai Gow Poker.

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Mandarin Palace games

Mandarin Palace Casino games
67 Slots, 21 Table, 32 Video Poker, 4 Keno, 6 progressive jackpot slots
Instant Play
67 Slots, 21 Table, 32 Video Poker, 4 Keno, 6 progressive jackpot slots
40 HD mobile-friendly games

Mandarin Palace is available in both a download and online client. Unusually, the two lobbies are identical and both clients offer exactly the same games. Normally, there's a trade-off of speed against choice, but not so here. Our preference would be for the instant play casino, which is much faster, and just as easy to use.


If you prefer to download your casinos, downloading is a simple enough process, but if you have a modern computer with a decent graphics card, an up to date browser, and decent Internet connection, you'd be better off using the instant play casino. This platform will allow you to simply log into the casino from your web browser, and dive straight into playing your favorite games.

As far as the mobile client is concerned, it's early days, but Mandarin Palace currently offers 40 of its most popular casino games in HD for mobile play and will soon be adding even more games.

Mandarin Palace features a large collection of various titles, fitting into many different genres. Via the colourful and intuitive lobby, players can find online slots, table games, video poker, keno, progressive jackpot slots, and online scratch card games. Table games include eight blackjack games, baccarat, and a handful of table poker games. They even include our old favourite Punto Banco - the Asian version of Baccarat.

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Bonuses and Rewards

Mandarin Palace Casino bonuses
1st deposit
100% match up to $500, 40 x wagering, cashable up to $100
2nd deposit
75% match up to $625, 40 x wagering, cashable up to $100
3rd deposit
100% match up to $500, 40 x wagering, cashable up to $100
4th deposit
125% match up to $625, 40 x wagering, cashable up to $100
100% match up to $170, 40 x wagering, cashable up to $100

Bonuses is one area where Mandarin Palace scores highly, rewarding players with a bonus on each of their first four deposits, plus a little treat on their one year anniversary!

As a new player you will be able to pocket a 100% match on your first deposit, up to a generous $500. A 75% match on your second deposit, a 100% match on your third, and a 125% match on your fourth can see you land a total bonus of $2,250.

Play with Mandarin Palace for 12 months and you'll get another 100% bonus up to an intriguing $170 - we're not sure why the number 170 is significant. Perhaps it's something to do with Chinese numerology? In any case, it's a nice touch to be rewarded for loyalty.

All the bonuses are cashable, which makes a nice change, and you can withdraw any winnings you make up to a maximum of $100.

It's also interesting to note that all Mandarin Palace's deposit bonuses allow play on Roulette, with a wagering requirement of just 80x.

For full details of all these bonus offers, read here.

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Deposit and withdrawal options

Mandarin Palace Casino banking options
Deposit (US)
VISA credit, VISA debit, gift cards.
Deposit (non-US)
VISA credit, VISA debit, Skrill, ECO, Ukash, Neteller, iDeal, Giropay, Paysafecard
Withdrawal (US)
Check, credit card

Payment options at Mandarin Palace are numerous, but depend on where you live. If you’re based in the USA, you will only be able to deposit using VISA credit and debit cards, or gift cards. US-based players must also use the US Dollar as their currency of choice. Should you reside elsewhere, you can also use the Skrill, ECO, Ukash, Neteller, iDeal, Giropay, and Paysafecard options to deposit.

If you live in the USA, withdrawals can only be processed using a courier check, a check via regular mail, or a payment to your credit card. Courier checks via FedEx can cost $3, and take up to 5 working days. Checks via regular mail can take up to 21 days, but only cost $1.50. Finally, payments made directly to your credit card cost practically nothing (a small service charged is included), and take between 6 to 8 business days. Players based in Europe can withdraw using all of the methods above, as well as Skrill, Neteller, ECO, Ukash, and credit card options.

Read more about Mandarin Palace banking here.

Reputation and Trust

CDS certified

Mandarin Palace first launched back in 2009 and are officially licensed out of Curacao, in the Netherlands Antilles.

In the interests of safety and security, Mandarin Palace is iTech Labs certified, and they are accredited by the ICRA (Internet Content Rating Association). The casino is audited monthly, and the Random Number Generator is certified to produce fair gaming for their users.

Mandarin Palace has one of the most impressive and comprehensive security suites we've seen online - at any casino, not just those accepting US players.


They use a 3-tier security system, incorporating Advanced Security Technology, Transactional Integrity Safeguards and a strict Privacy Policy. They employ a 128–bit SSL Digital Encryption to protect the details of your electronic transactions over the Internet. This is the Internet security standard for online transactions as demanded by major financial institutions.

They have a dedicated Risk and Fraud division which is one of the most advanced and sophisticated in the industry, supporting AVS/CV2, 3–D Secure (Verified by Visa and MasterCard Secure Code).

Mandarin Palace also have safeguards in place to help with Problem Gambling. Players can track their wagering and gaming history through Playback, and review and track their banking transactions through an easy to navigate Statement Page.

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Customer Support

Telephone (Free)
888 595 5835 ( )
0808 238 7523 ( )
888 595 5635 ( )
800 789 743 ( )
800 789 743 ( )
[email protected]
Live Chat
24/7 - Mandarin Palace in-house team

Customer support is of absolute top quality at this casino. You will find that Mandarin Palace features toll-free telephone lines for players based in the USA, Canada, UK, Australia, Italy, Belgium, Germany, Norway, Sweden, Denmark, and Holland. As you might expect, multi-lingual support is available via those lines.

The live chat is also run by an in-house team, as opposed to the generic services you sometimes find. Responses are quick, friendly and - most importantly - accurate. If you prefer, there is also an e-mail address you can use to obtain assistance from their support staff.

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Mandarin Palace Casino - summary

Mandarin Palace's promotions are prosperous, their games are numerous, their customer support options are very flexible, and even their payment methods for US-based players are exemplary.

If there's a negative, it's that they don't really do much with their Chinese theme. It seems like a missed opportunity, but it's certainly not a deal breaker. Mandarin Palace provides a quality service in all other fields.

With US gambling laws being what they are, there aren’t too many casinos which are going to be able to offer you all of the above. If you do happen to reside in the United States, this is exactly the kind of online casino that we recommend you play at, as it covers all the critical points, and then goes a little bit further.

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