Black Diamond was launched in 2009 and currently runs Topgame software. In its early days it gained a reputation as the 'go-to' Topgame casino before bizarrely changing to Rival games. Happily, it's back to Topgame, so can hopefully regain its place at the top of the perch.
The Black Diamond website is a pretty glitzy place, themed in black and silver with lots of sparkles and animations. If you're a Roulette player, that lavish, classy impression is backed up when you play there, as there are a couple of Roulette tables that are exclusively for VIP players.
Black Diamond offers Download and Instant Play alternatives, both of which offer exactly the same portfolio of games. There's no mobile option at present, but plans are in place to bring one on stream fairly soon.
The Instant Play casino will work perfectly for anyone with a decent internet connection, but Black Diamond are giving a big incentive to anyone who downloads the software by automatically crediting them with a $25 FREE bonus - no deposit required. It's a nice feeling to open up the lobby and see a balance of $25 waiting for you without doing anything!
Black Diamond allows players to wager large and small amounts and also runs a prosperous loyalty program for active players.
If you like fat welcome bonuses, then the promotions at Black Diamond are well worth checking out. They run a welcome bonus offer which is worth up to $999 in all, spread over your first four deposits.Play now at Black Diamond
Black Diamond offers just over 100 games, which are easily accessed through the simple lobby. They have so many Slots games that they run over 6 pages, but they also have a decent selection of Roulette and Blackjack.
Black Diamond is available as a download or instant play client. All games can be played in free play mode, if you wish to practice before wagering real money.
The bulk of Black Diamond's games library is made up of Topgame's excellent slots. They currently offer over 50 Video Slots, but new games are being added on a weekly basis. Using Topgame's Pragmatic Play label, the latest slots like Lady of the Moon and Seven Monkeys feature exceptionally crisp graphics. The difference really is noticable.
Black Diamond also offer over thirty 1, 3 and 5 line Classic Slots, and have four Jackpots, whose totals often reach into the millions.
The selection of Table games is pretty limited - there's no Pai Gow Poker or Sic Bo, for example. But they do offer Baccarat and Keno and have decent varieties of Blackjack (Double Exposure, Multihand and Royale)
But it's in the Roulette suite where Black Diamond really excel. They have five different versions (Swipe, Electronic, Black Diamond, Crystal and Titanium). Swipe Roulette is a fully interactive 3D version of European Roulete, where you can choose the camera angle and also spin the wheel yourself! Titanium Roulette is a VIP only table with a table limit of $500. Black Diamond Roulette takes that a step further offering a maximum bet of $1,000 - again, for VIP players only.Play these games at Black Diamond
A no deposit bonus is a rare thing these days, so Black Diamond should be applauded for offering one to new players. Okay, it's only $25 and you need to download the casino to get it, but automatically having $25 to play with from the first moment you sit down is a great way to get a feel for the casino. It almost feels like you've been 'comped' walking in!
After pocketing and spending the no deposit bonus, a much larger welcome bonus is available. Up to $999 can be claimed over your first four deposits. The bonus is offered via matches of 200%, 100%, 200% and 50% on your first four deposits, up to totals of $200, $100, $200 and $499, respectively.
Once you're in with Black Diamond, they'll continue to look after you. Alternative welcome bonuses, daily offers, tournaments, and a VIP program are all available to keep you coming back and playing.
Interestingly, when playing at Black Diamond for the first time, we were offered a bespoke bonus via the live chat 'host'. They offered a 500%, no limit bonus with just 25 x wagering that could be used on Table games as well as Slots. It seems that the support team have the freedom to offer 'under-the-shelf' bonuses which can be customised for each player.
For full details of all these bonus offers, read here.Claim these bonuses
You can use several currencies to bank with Black Diamond including US Dollars, Euros, Canadian Dollars, Australian Dollars, and South African Rands.
Players based in the United States can deposit using VISA, Master Card, American Express, money transfers, and BankWire. Deposits are – by and large – handled instantly, and come without charges. Several deposit options also attract an extra bonus - for example, deposits made with money transfers and WebMoney can earn you an extra 20%.
Withdrawals on the other hand, are not free if you are based in the USA. Whilst European players can use Neteller, ECO, and Skrill to withdraw, American players are made to use BankWire or paper checks. BankWire withdrawals must be worth at least $500, and you’ll be charged $28.75 per withdrawal. Players must inform the customer support team via live chat if they wish to use this payment method. Withdrawals via paper check can take up to 12 days to land, and a $20 fee is charged. You must withdraw at least $300 with this payment method.
Read more about Black Diamond banking here.
As mentioned in the introduction, Black Diamond has built a steady reputation since its launch in 2009. Licensed out of Curacao, the domain is owned and operated by DeckMedia N.V.
Players need to know that they're playing at a genuinely fair casino, and Black Diamond go out of their way to assure you that that's the case. They are more than happy to publish security certificates from two of the most respected bodies in the casino industry - SRC Security Research & Consulting GmbH, and Gaming Laboratories International.
Black Diamond Casino provides the highest level of security, utilizing state-of-the art SSL (Secure Socket Layering) data encryption technology to secure and protect all player information and financial transactions. All banking proccesses are carried out by advanced billing platforms that meet or surpass the recommended industry standards to ensure no data or information is compromised at any time.
You will face an in-depth and rigorous security check, to make sure that you are who you say you are before any withdrawals are processed. Although invasive, this is good because it means fraud is virtually non-existent at the casino. At any given time Black Diamond can request any or all of the following documentation:
Customer support is one area that Black Diamond have well covered. Telephone support is available worldwide, with dedicated lines for each country, although these are not toll-free.
They offer different email addresses to deal with General, Authentication and Payout queries, and Live Chat is available 24/7 - either through the website (Liveperson) or via the in-game host which is always available when you're playing. Our preference would be to use the in-game host as the responses are much quicker and more personal - and, as discussed above, they're able to offer you tailor-made bonuses!
For simpler queries you can try using the casino’s extensive FAQ (Frequently Asked Questions) guide.
When it comes to pros and cons at Black Diamond Casino, it may seem like a case of honours even.
The games selection is pretty small, but the games themselves are excellent - slots lovers and high rolling Roulette players in particular are well catered for. Deposit options are plentiful and the addition of deposit method bonuses is a great incentive. But withdrawal methods for US-based players aren’t brilliant.
But it's in the area of bonuses where Black Diamond tips the scales in its favour. A no deposit bonus just for downloading, followed by a large deposit bonus over 4 deposits, plus the opportunity to get bespoke bonuses from the in-game host really help Black Diamond stand out from the rest of the pack.
Add in excellent support and an open and transparent willingness to publish statistics regarding fairness, and the balance would have to be towards the positives. Perhaps now that its 'back and forth' decisions on software suppliers are behind them, Black Diamond can push on to once again become a premier casino for US players.Play now at Black Diamond