Better Casino Customer Service
You can contact Better Casino Customer Service via phone, fax or email as follows:
email : support@bettercasino.com
5 reasons to play at Better Casino!
Better Casino bonuses and promotions
100% match on your first deposit to a maximum of £100
Better are offering a 100% match bonus up to £100. Just transfer between £10 and £100 into your casino account and Better will double it immediately.
Wagering is 20x deposit plus bonus, but Roulette, Baccarat, Sic Bo, Craps, Casino Hold 'Em, Video Poker and all forms of Blackjack (including Pontoon) are NOT eligible for this bonus.
For full details of this offer, go to our Better Casino Bonus page.
Casino Points : Better Casino allow you to earn Casino Points just by playing, regardless of whether your bets win or lose. These points can then be exchanged for REAL money!
You will receive £1 for every 100 Casino Points you earn. You receive 1 point (0.5 points for Roulette, Blackjack and Pontoon) for every £10 that you wager
In other words, you get cashback at 0.1% of your wagering eg if you wager £1000 you receive 100 points = £1.
VIP club: Better Casino reward their best online casino players with generous gifts such as:
Free bets, Increased Casino Points, Higher table limits, Tickets to sports events and racing days (eg current promotion for Red Bull Air race) and Cash bonuses.
If you feel you deserve such treatment, simply email support@bettercasino.com!
Minimum deposit £10, maximum £5000.
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Why is Better Casino recommended?
New casinos come and go all the time, each one claiming to be better than the rest. Wanting to bring you the best casinos out there, we check out each new launch, to see if it's worth adding to our portfolio. To be honest, most new casinos just don't make the grade - either the games list is short or the bonus is stingy or it's just too difficult to get money in and out of your account.
Better Casino was launched in the summer of 2008 and just seemed to stand out. It has a clean, fresh look that gives the casino a modern feel that we think goes well with Fortune Palace.
For a while we'd been looking for a casino running Playtech software to offer an alternative to the Microgaming, RTG and Chartwell casinos we already offered. Playtech is known for quick downloads, very quick gameplay and a list of 'unusual' games!
Better Casino may not offer as many Slots or Blackjack variations as, say, Spin Palace, but it offers games like Pachinko and Derby Day that you won't find anywhere else.
But the main advantage Playtech software has over Microgaming is that it's extremely quick to load. You don't have to wait minutes for each new game to start, just click on the menu and you're off!
Playtech (like RTG) hasn't always enjoyed the best reputation in the industry due to a number of rogue operators being given licences in the early days, but in the same way that Rushmore and Bodog prove the RTG reputation is undeserved, Better Casino aim to reverse players' opinions and prove that Playtech can offer as good a casino gambling experience as any other platform.
To get you started, they're offering a sign-up bonus of 100% up to £100. Not all games are eligible (see Better Casino bonus for full details) but for those that are the wagering requirement is just 20x deposit plus bonus - and all games count 100% towards this requirement.
Better offer all players the chance to earn Casino Points - a kind of 'cashback' scheme where you get points for playing which can be exchanged for real cash in your account.
For High Rollers, they also offer the VIP Club which offers their best players rewards such as free bets, increased Casino Points, higher table limits, tickets to sports events and racing days and cash bonuses.
They also run generous promotions. For example during Euro 2008 they offered players the chance to win a signed portrait of Cristiano Ronaldo, and during July offered anyone earning 100 Casino Points the chance to win a full hospitality package to the Red Bull Air Race in London.
Other prizes have included a brand new Apple iPhone and £10 casino vouchers.
Better Casino's Playtech gaming software carries an official Certificate of RNG Evaluation from Technical Systems Testing (TST), an internationally recognized and respected Accredited Testing Facility (ATF). TST has been working with industry operators, suppliers, manufactures and regulators to ensure that gaming products operate in a manner that is fair, secure and auditable and comply with some of the world's most stringent and comprehensive legislative and regulatory requirements.
In addition, Better Casino is committed to Responsible Gaming - a prime consideration for anyone applying for a licence under the UK Government's strict 'White List' legislation.
Better Casino takes this responsibilty very seriously and has consulted with industry experts on its policy for player assistance. It offers clients who feel they may be developing a problem the option to exclude themselves - on either a temporary or permanent basis.
In summary, then, Better Casino is a brand new casino that is setting high standards in fair, responsible and - above all - enjoyable online casino gambling.
We applaud its efforts and are delighted to be offering Better to you as one of our Recommended Casinos.
For full details (accepted countries, max and min etc) of all these banking methods,
just click on the icon or see our Better casino deposit guide.
150 games including Table, Card, Slots, Arcade and Asian!
24/7 support
by English speaking staff
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: 0800 9750 241 (free phone)
: +44 (0) 2070 963 408
: +44 (0) 2070 963 409
UK only
International
Fax
You can also contact Customer Support online by simply clicking the red "ONLINE SUPPORT" icon at the bottom of the Casino Lobby page when you're logged in to the casino.
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Age verification check for added security.
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